Product Warranty Registration

Thank you for purchasing the Youdao Dictionary Pen 2 or 3. Please fill up the registration form below with your product serial number to qualify for our warranty programme:

  • We provide 1 year local warranty from the date you receive the product.
  • Warranty does not include wear and tear, scratches, accidental damage to the product.
  • We will try to get our technician to repair first within the warranty period. If repair is not possible, we will exchange one for buyer.
Warranty Registration
For multiple quantity, please repeat the warranty registration process for each item.
Sample: 2AB1700000701995 / 3B12300000306460
Declaration *